What Your Dental Team at Smiles in Framingham Is Doing to Keep You Healthy

Dear Patients and Parents,

We have always followed the strictest guidelines for cleanliness and sterilization in our office. Due to the current covid-19 situation we have made many changes in the office. To reduce the risk of exposure we are screening staff members, patients, and anyone else who enters the office.

We want to assure you that we are taking continuous steps to ensure that our office remains a safe place for every patient. It’s important for you to know that dentists are experts in infection control. For instance, we have been trained to prevent the spread of infectious diseases such as flu, HIV, hepatitis, and tuberculosis. The precautions we take every day will also help prevent the spread of the coronavirus.

We follow precautions developed by the CDC to protect both health care personnel and patients. Here is a full list of our standard procedures:

-You will be asked to call us from the parking lot when you arrive for your appointment and will be asked a number of screening questions.

-We will meet you in the entry way where we have hand sanitizer, gloves, and masks for anyone who needs them.

-We will be taking your temperature (touch free) before you enter the office.

-A smaller number of patients will be seen each day to allow for social distancing.

-When you enter the office you will notice the plexiglass sneeze barriers in the reception area.

-We have also removed all toys and magazines from the waiting room.

-Almost everything has been removed from the counters and everything else has been placed in closed containers.

-As always, we are thoroughly disinfecting rooms and sterilizing instruments between patients.

-Counters and cabinets are cleaned as well, and the reception area and bathrooms are cleaned throughout the day.

-Various measures are in place to reduce aerosols which may contain viruses.

-We have HEPA filters throughout the office and are running the bathroom vents all day.

-For now we are avoiding using the ultrasonic scaler and will be using toothbrushes instead of rotary tools, where possible, to reduce aerosols.

-You will also see us wearing extra protective equipment while working and seeing fewer patients each day to increase social distancing.

-We do have a new compliance officer, Bill. He is a retired physician and a retired medical school assistant professor. His job is to keep up with new recommendations and to implement them and help train the staff. We recently had a review by our compliance company to confirm we are up to date.

We will be happy to discuss any concerns you may have. Just call or email.

If you would like to reschedule an upcoming appointment or talk through any concerns, please feel free to contact our office at 508-872-0555. This number will also give you the emergency contact information if we are closed.

Remember, the best way to protect yourself and your community is with everyday preventative actions, like washing hands often, wearing a mask, and disinfecting surfaces regularly. These actions will help minimize and slow the spread of the coronavirus.

For the most up-to-date information and guidance, please visit the CDC website at www.cdc.gov/coronavirus.

With very best wishes for your continued good health,
Dr. Deborah Himelhoch and the team at Smiles in Framingham

To all my wonderful patients and their families:


The greatest pleasures of my career are watching children grow strong and healthy and seeing smiles become more beautiful. It has been a tremendous privilege to be a part of that growth and transformation. Now, however, it is time for me to slow down and share the care of my patients.


Starting in September 2022, Smiles in Framingham will merge with Moynihan Dental Specialists. I will remain with the practice, but will reduce my hours and give up administrative responsibilities. The wonderful team of people you and I have come to rely on will be staying. They will continue to help care for you. There will also be new faces, new people who will get to know and care for and about you.


Dr. Michael Moynihan is a second generation dentist and orthodontist practicing in Framingham. Dr. Mike, as he is known, is on the faculty of Boston University in the department of orthodontics. We spent two years as teaching partners supervising the Boston University orthodontic residents as they treated special needs children at Franciscan Hospital for Children. It was during that time I came to appreciate both how skilled Dr. Mike is and how much he cares about his patients. I retired from teaching prior to the pandemic, but Dr. Mike still puts much of his time and energy into teaching the next generation of orthodontists.


I met Dr. Daniel Moynihan when he was my student in 2017. Even at that time he was one of my most conscientious students. He cares deeply about all of his patients and I am proud to be associated with him. Dr. Dan is highly skilled with all aspects of orthodontics, including treatment using Invisalign and other aligners.


Dr. Katherine Moynihan and Dr. Christine Chiao are other members of the Moynihan team. Dr. Katherine Moynihan finished her orthodontic training at Boston University in 2021. Dr. Christine Chiao is a pediatric dentist, who also teaches at the Boston University School of Dental Medicine.


Life is an adventure with many chapters, twists, and turns. I enter this chapter of my life looking forward to what comes next and feeling some sadness that this phase of my life is changing. For now, we will be keeping all appointments as scheduled. We will contact you individually about any appointment changes. All orthodontic contracts will be honored with care provided by the orthodontists. I have every confidence that the doctors of Moynihan Dental Specialists will provide you with excellent care for many years to come.


My very best wishes to all of you,


Dr. Deborah Himelhoch