What Your Dental Team at Smiles in Framingham Is Doing to Keep You Healthy

Dear Patients and Parents,

The health and well-being of our patients is our top priority, now and always. In response to the coronavirus pandemic, we are closely following and adhering to precautions advised by the Centers for Disease Control (CDC) and the Massachusetts Department of Public Health.

The Massachussets Dental Society and the American Academy of Pediatric Dentistry have recently recommended cancelling all elective, non-urgent dental visits through April 6, 2020. We will be calling to reschedule most routine dental and orthodontic visits as a result of these recommendations. The office will be open limited hours to care for patients with issues that should not wait. I will also be available for any emergencies.

We want to assure you that we are taking continuous steps to ensure that our office remains a safe place for every patient. It’s important for you to know that dentists are experts in infection control. For instance, we have been trained to prevent the spread of infectious diseases such as flu, HIV, hepatitis, and tuberculosis. The precautions we take every day will also help prevent the spread of the coronavirus.

We follow precautions developed by the CDC to protect both health care personnel and patients. We sterilize all instruments after each use and clean each dental operatory after each patient visit, using surface disinfectants that kill all known infectious diseases, including coronavirus. Dedicated hand washing and one-time use disposable materials also help maintain a safe environment for our patients. Our staff are regularly trained in these procedures.

We are also applying additional focus and time on cleaning door handles, faucets, and other items with high-traffic hand touches. Magazines and toys in our waiting areas are also a risk from frequent contact, so they have been removed. Toys in the treatment area are being cleaned after every patient visit.

If you would like to reschedule an upcoming appointment or talk through any concerns, please feel free to contact our office at 508-872-0555. This number will also give you the emergency contact information if we are closed.

Remember, the best way to protect yourself and your community is with everyday preventative actions, like washing hands often and disinfecting surfaces regularly. These actions will help minimize and slow the spread of the coronavirus.

For the most up-to-date information and guidance, please visit the CDC website at www.cdc.gov/coronavirus.

With very best wishes for your continued good health,
Dr. Deborah Himelhoch and the team at Smiles in Framingham